Professional Verification Policy

• Government-issued photo ID (passport or driving licence).
• Proof of qualifications relevant to services offered.
• Public liability insurance certificate (minimum £1m cover).
• Proof of business address (utility bill, lease or bank statement within 3 months).
• For limited companies: Companies House registration number.

Documents are reviewed by our verification team within 3 business days. We may request further information. Accounts are not activated and cannot take bookings until verification is complete.

• Insurance must remain valid throughout your time on the platform.
• Notify us within 14 days of any change to your business details.
• We may re-verify accounts at any time.

Customers see a verification badge and key business information (trading name, cancellation policy, deposit policy) on professional profiles.