Complaints Procedure

Contact the professional directly first via the booking thread. If unresolved within 7 days, raise a complaint via support@beautyhubmarket.com with your booking reference and supporting evidence.

Email support@beautyhubmarket.com describing the issue. We acknowledge complaints within 2 business days and aim to resolve within 14 days.

If you are not satisfied with our response you may contact: Trading Standards (consumer issues), the Information Commissioner's Office (data issues), or your bank/card issuer (payment disputes).