Legal & Compliance
BeautiHub acts as a marketplace platform. Professionals remain responsible for the services they provide, including qualifications, insurance, tax obligations and client safety.
Client Membership Terms, Cooling-off & Refund Policy
The terms professionals and clients must review for monthly Client Memberships, including cooling-off rights, cancellations, refunds and benefit protections.
Terms & Conditions
The agreement between you and BeautiHub when you use the platform.
Privacy Policy
How we collect, use and protect your personal data (UK GDPR).
Cookie Policy
What cookies we use and how to control them.
Booking & Cancellation Policy
How bookings, deposits and cancellations work on the platform.
Refund Policy
When refunds are available and how they are issued.
Marketplace Seller Terms
Rules for professionals selling products through the marketplace.
Professional Verification Policy
Documents and checks required before a professional account is activated.
Content & Social Media Policy
Rules for posts, photos, videos and reviews on the platform.
Content & Community Standards
How we keep BeautiHub safe, respectful and trustworthy.
Complaints Procedure
How to raise a complaint and what happens next.